Complaint Procedures

The Berkeley Unified School District takes all concerns and complaints seriously. The District values the concerns of our parents, staff, students and community. Complaints are respected and honored; there are no negative consequences for filing a complaint. No reprisals or retaliation shall be invoked against any student, parent or employee for processing, in good faith, a complaint, either on an informal or formal basis, or for participating in any way in these complaint procedures.  Every attempt is made to resolve complaints informally and at the lowest level possible. In the instances when that is not possible, a formal process is in place.

Below are links to the various forms available for filing a formal complaint. To help you determine the form and procedure to use, there is a useful listing explaining each of the forms and their purpose at the bottom of this webpage.

For any concern or complaint against any Berkeley Unified School District policy, practice, or procedure; any school site practice or procedure; or a District employees:

  • Step 1: Informal Resolution with Principal or Department Head
  • Step 2: Filing a Written Formal Complaint
  • Step 3: Site or Department Conference (within 5 business days)
  • Step 4: District Review (within 5 working days)
  • Step 5: Superintendent’s or Designee’s Review (within 5 business days; written response w/in 10 working days of review)
  • Step 6: Requesting a Board of Directors’ Hearing

Uniform Complaint Process Form
Board Policy 1312.3 and Administrative Regulation 1312.3
For discrimination under any protected category, which includes discrimination on the basis of ethnic group identification, religion, age, sex, color, or physical or mental disability in any school programs receiving federal and state funds, such as Adult Education, Child Nutrition, Childcare & Development Programs, Vocational Education, Special Education; Complaints alleging unlawful discrimination include complaints regarding sexual harassment and/or discriminatory bullying:

  • Step 1: Filing a complaint
  • Step 2: Compliance Officer determines if a safety issue exists that might require interim steps to ensure the complainant’s safety (within one business day)
  • Step 3: Offer of mediation or restorative conferencing, except in cases of sexual assault or battery
  • Step 4: Investigation of the complaint (within 5 business days when feasible; no more than 10 business days)
  • Step 5: Response to the complaint & final written decision (within 30 calendar days, but may be extended to 60 with Superintendent’s approval)

For full explanation of the complaint response procedures, please refer to the Administrative Regulation 1312.3 above.

For Sexual Harassment or Discriminatory Bullying – Use the Uniform Complaint Process Form
Board Policy 5145.7 and Administrative Regulation 5145.7

The Berkeley Unified School District is committed to provide an educational environment free of unwelcome conduct of a sexual nature including sexual advances, requests for sexual favor, and other verbal or physical conduct or communications constituting sexual harassment, as defined and otherwise prohibited by state and federal law.

Williams Uniform Complaint Procedure 
Board Policy and Administrative Regulation 1312.4
For instructional materials, teacher vacancy or misassignment, facility condition, support to complete CAHSEE requirement after exiting high school.

Anti-Bullying Policy

Anti-Bullying AR

Anti-Bullying Complaint Form

The Compliance Officer/Title IX Coordinator is responsible for receiving and investigating formal complaints. Please file all complaints, except where noted at:

Compliance Officer/Title IX Coordinator (Dana Clark)
2020 Bonar St, Room 112
Berkeley, CA 94702
tel. (510) 486-9338

Detailed information on all procedures and forms can be found in the Parent-Student Handbook.

If your issue pertains to: Use this form:
Complaint against any BUSD policy, practice, procedure, or employee Complaint Procedure for Parents, Students,
Employees and Residents (Form 10.2)
(a) Discrimination under any protected category (includes actual or perceived race or ethnicity, age, religion, marital or parental status, disability, sex, sexual orientation, gender, gender identity) including sexual harassment and discriminatory bullying.
(b) any school program receiving federal and state funds, such as

  • Adult Education
  • Child Nutrition
  • Childcare and Development Programs
  • Vocational Education
  • Consolidated Categorical Aid Programs
  • Migrant Education
  • Special Education
  • Child Nutrition

(c) Complaints regarding the imposition of student fees

Uniform Complaint Procedure (Form 10.3)
A detailed summary of the District’s Uniform Complaint Procedures complaint process is contained in Administrative Regulation 1312.3, which is available on the District’s website, and from the Office of the Compliance Officer/Title IX Coordinator at 2020 Bonar Street, Room 112, 510-486-9338.
Sexual harassment by student, between employee and student, between student and non-employee, between employees Uniform Complaint Procedure (Form 10.3)
Bullying Bullying Complaint (Form 10.4)
(For discriminatory bullying, the Uniform Complaint Procedure 10.2 is followed.)
Instructional materials, teacher vacancy or misassignment, facility condition, support to complete CAHSEE requirement after exiting high school Williams Complaint Procedure (Form 10.5)