Basic Pacific is the third party administrator for the district’s flexible spending programs. See below for important information on how to access your new account and how to contact Basic Pacific if you have any inquiries.
E-mail:
customerservice@cbadministrators.com
(For Customer Service questions & Claim Submission)
Phone:
(916) 303-7090 or (800) 574-5448
Fax:
(916) 303-7083 or (800) 584-4591
Mail:
P.O. Box 2170, Rocklin, CA 95677
1st Time Users….
Default Username:
- The first two letters of your last name (in CAPITAL LETTERS), plus
- Your 4-digit year of birth, plus
- The last four digits of your social security number
- Example: If your last name is Smith, you were born in 1962 & your SSN is 123-45-6789, your user name would be SM19626789.
Default Password: PASSWORD (in CAPITAL LETTERS)
If you have questions or concerns about the change-over and need to speak with someone in our Benefits Department please call:
(510) 644-6666
Please click on the link below to review the information in the Welcome Packet.
